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Delivery

We offer free UK mainland delivery on beds, headboards, mattresses, chairs, footstools and selected furniture, making it even easier to order from The English Bed Company.

Once your order has completed production, our delivery partner will arrange collection from our factory. Delivery can take up to 10 working days from the date of collection, and you will normally be contacted around 3 days beforehand to arrange your delivery.

Our two-person delivery team will deliver larger furniture to the room of your choice, unwrap the goods and ask you to inspect your order before signing the delivery note.

Bed Assembly

Our beds are delivered disassembled to make access into your home and chosen room easier. If you would prefer your new bed to be assembled by the delivery team, this service can be added for £50.

Delivery Charges

Most of our furniture now qualifies for free UK mainland delivery.

Sofa beds are subject to a delivery charge, and larger quantity orders may also incur an additional delivery cost. Any applicable delivery charges will be confirmed before your order is completed.

For deliveries to the Scottish Highlands, islands or locations outside mainland UK, please call us on 0161 925 8503 so we can advise you of the available delivery options and any additional costs.

Smaller items may be delivered separately by parcel courier depending on the products ordered.

To help your delivery run as smoothly as possible, please read our Delivery Checklist before your order arrives.

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Returns

We operate a 14-day returns policy from the date of delivery. During this period, you can return an eligible item provided it is in an as-new, saleable condition. Further information about returns and any applicable conditions can be found in our Terms & Conditions.

For hygiene reasons, mattresses cannot be returned once their original protective covering has been removed, unless there is a manufacturing fault. We therefore recommend checking that you are happy with your chosen mattress before removing the packaging.

Products made specifically to your requirements, including items upholstered in a bespoke fabric or manufactured to altered dimensions, are not covered by the standard right to return. This does not affect your rights where an item is faulty.

Our delivery and returns policies do not affect your statutory rights. For full details, please refer to our Terms & Conditions.